What are the fees?
It is free for donors / supporters to use the Crumb fundraising & financial management platform. We charge teams, organizations & causes fees only when donations are made through the platform:
ACH Fees – 0.8% • $5 cap (Applies to Crumb donations)
Credit Card Fees – 2.9% + $0.30 per transaction (Applies to Slice (one-time & recurring) donations)
Authentication Fees – we charge a one-time $1.99 fee to cover the costs of secure authentication and connection of each donor bank account. The fee is assessed and deducted at the end of the first month of a donor's Crumb donation cycle. The fee is deducted after the donation is collected and before it is remitted to the team/organization, and only if a donor's first-month aggregate Crumb donation amount exceeds $1.99.
Crumb Transaction Fee: 10% – since the platform is free to use, we take a transaction fee to cover our cost of doing business. Compare this fee to traditional fundraising groups who keep 20 – 30% of fundraising proceeds!